- MedNet adherents may access
Info-Santé services by calling 01-518000.
Success Stories
Hundreds of calls are received on a daily basis, click here for a sample of the ones we can't forget.
Info-Santé is a 24-hour call center specialized in providing callers with a wide variety of well-structured and tested healthcare information and advice.
Info-Santé specialized doctors are available anytime all year round to give MedNet adherents as well as any other caller convenient and reliable information about:
Health condition, so the caller may:
Inquire about the severity of the problems and the recommended action to take.
Learn more about a disease or a specific health condition.
Play an active role in the prevention or the management of a disease.
Expand one's knowledge regarding self-health care measures.
Be reassured about one's decision regarding any health problem.
Get a professional opinion on the medical specialty he needs to consult in regards to his condition.
Obtain information related to preventative measures that must be taken before and during travel.
- Health Community Resources in Lebanon & Syria; especially those within MedNet Network of healthcare providers (e.g. Hospitals, Doctors, Pharmacies, Laboratories & Diagnostic centers).
Info-Santé doctors also rely on:
Advanced computerized medical guidelines accredited by a Canadian scientific committee. These were localized to meet the specific conditions and needs of the Lebanese market.
Up to date database of health community resources.
A well documented description of procedures & benefits for programs served by MedNet.
It is noteworthy that the Info-Santé guidelines system is recognized internationally and adopted by several developed countries such as Canada, Switzerland and Greece. Info-Santé services in Canada won the Abbot award in 1999. In Lebanon, Info-Santé was a winner of Teleperformance CRM awards for two consecutive years, 2001 and 2002.
This service is now available to the whole community. MedNet adherents may access Info-Santé services by calling 01-518000.
Calls are recorded for quality improvement and all information is treated with strict and utmost confidentiality
Info-Santé services are of awareness purposes. Info-Santé does not substitute the doctor's consultation.
The fees for this service is USD 0.35/minute in addition to the regular call Charge.
